What areas do you cover?
Mercia is based in Tamworth. The core service area includes Warwickshire, Staffordshire, Leicestershire and Derbyshire. Larger specialist projects farther afield can be discussed.
Do you provide regular contracts and one-off cleans?
Yes. We can discuss regular contract cleaning, occasional cover, periodic work and one-off specialist cleaning projects.
How do you prepare a quotation?
We ask about the type and size of premises, scope, frequency and any important restrictions. A site assessment may be recommended before a detailed proposal.
Can you provide out-of-hours cleaning?
Early, evening or weekend work can be discussed depending on site access, staff availability and the type of service required.
Are chemicals and equipment included?
This depends on the service. Our quotation should make clear what materials, equipment, consumables and facilities are included or expected on site.
Do staff need induction or special site access?
Where relevant, we can discuss site inductions, access procedures, permits, safeguarding or other documented requirements before work starts.
Can you clean sensitive floors?
Many surfaces need specific methods. We assess manufacturer guidance, existing finishes and the condition of the floor, and may recommend a test area.
What happens if our requirements change?
Contact the Mercia team. We can review the schedule or proposed work and confirm any revised scope, timing or price.
Do you guarantee stain removal?
No. Permanent staining, wear, previous treatments and material limitations can affect the outcome. We discuss reasonable expectations before cleaning.
How can I enquire about a cleaning job?
Visit the Careers page and email a short introduction and your relevant experience to the company.
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